FREQUENTLY ASKED QUESTIONS FOR VACATION RENTERS

Learn More About Booking Your Vacation Rental Directly with Owner to Save.

Rental Property Rates

Most are, yes.  Renters who rent a vacation home directly with an owner who owns less than three rental units or through a real estate agent via Shore Summer Rentals are exempt from paying the NJ Shore Rental Tax. ➡️ View details.

Absolutely not!  As a renter, you will not pay us anything for booking a rental from our website.

 

Cancellation Policy

All cancellation policies are at the discretion of the individual owners. You will need to discuss cancellation policies with the owners/managers of the rental homes. Before signing a lease or sending the owner any money, make sure that you have a Rental Agreement with the refund policy spelled out very clearly.  Most rentals do not allow cancellations unless the property can be re-rented for the same time frame. I highly recommend Cancel for any Reason travel insurance. As far as I know, this insurance will not cover the COVID-19 outbreak but I am not an insurance agent so please contact them directly with any questions.  Below are a couple of travel insurance companies:

1. Nationwide Travel Insurance
https://www.nationwide.com/personal/insurance/travel/

2. CSA Travel
https://www.csatravelprotection.com/

3. Insure My Trip
https://www.insuremytrip.com/

4. TravelInsurance.com
https://www.travelinsurance.com/

Home Ownership Verification

Yes. We verify all home ownership to prevent fraud on every single listing. Before attempting to list a vacation rental on ShoreSummerRentals.com, be sure that you can provide proof of ownership. We will require that owners provide us proof of ownership before allowing the rental listing to go live. To get a head start, feel free to email, fax or mail a copy of your tax or utility bill to to the contact information below. 

Email
Mail: PO Box 55, Somers Point, NJ 08244
Fax: 609-939-3131

Rental Coordination and Forms

No. We are strictly an advertising tool so all transactions must be coordinated through the renter and the property owner directly. Booking directly with the owner will save renters hundreds, even thousands of dollars for a one week rental. Our renters who book directly with a ShoreSummerRentals.com owner are exempt from paying the NJ Shore Tax (as long as they own les than 3 rental units), and never pay booking fees. Search for the perfect vacation rental property here. Once you find rentals that interest you, click on the Email Contact or Call Contact button to contact the owner directly.

All vacation rental leases must be coordinated by the property owner.  We supply sample leases and welcome letters, a rental procedure checklist, and an inventory checklist in the Owner's Tools area of the active owner dashboard. Login to your owner account now.

There are several options receommended. 

Option 1:
I highly recommend installing a combination door lock so no key is needed at all, just a code. This way all you have to do is e-mail your renter a letter a week before their arrival with instructions, directions and codes. That is what I do and it works out great. I purchased a Schlage model at Lowe's. 

Option 2:
You can also purchase a real estate lock box that you leave your keys in and secure it somewhere on your property.

Option 3:
You can also mail the keys to the renter a week before their scheduled vacation with a letter explaining what is expected during their stay and upon their departure along with directions to the property. You can include a padded self addressed envelope for them to drop in the mail after they leave.

Rental Home Reviews

Renters can pull up the rental listing on ShoreSummerRentals.com and click on "Write Review".

Renter Information

No, it is not required.  You will need to create a renter account only if you want to save favorites in your wish list and see a history of the emails that you sent to owners. We also provide tips in the owner accounts.

There are several ways to search for the perfect rental on ShoreSummerRentals.com. View instructions on how to search for the perfect rental here.

We are strictly for rental by owner so you need to contact the owners directly. This will exempt you from paying booking fees and the NJ shore tax that you would have to pay on other sites. 

You should search on our website, ShoreSummerRentals.com directly, we have very advanced filters that can narrow down what you are looking for.  If any interest you, please contact the owners directly by clicking on Contact Email or Contact Phone Number. 

There are several ways to search for a rental by owner on ShorSummerRentals.com.
Click here to view,

If you still cannot find what you are looking for, feel free to post your request by submitting a Rental Request. These requests will go directly to all of our owners and if they have something that matches your request, they will contact you directly.

Search our Advanced Search Function
https://www.shoresummerrentals.com/advance-search

Submit Form Link
https://www.shoresummerrentals.com/submit-rental-lead

We are strictly for rental by owner so you need to contact the owners directly. This will exempt you from paying booking fees and the NJ shore tax that you would have to pay on other sites. 

You should search on our website, ShoreSummerRentals.com directly, we have very advanced filters that can narrow down what you are looking for.  If any interest you, please contact the owners directly by clicking on Contact Email or Contact Phone Number. 

There are several ways to search for a rental by owner on ShorSummerRentals.com.
Click here to view,

If you still cannot find what you are looking for, feel free to post your request by submitting a Rental Request. These requests will go directly to all of our owners and if they have something that matches your request, they will contact you directly.

Search our Advanced Search Function
https://www.shoresummerrentals.com/advance-search

Submit Form Link
https://www.shoresummerrentals.com/submit-rental-lead

We are strictly for rental by owner so you need to contact the owners directly.  This will exempt you from paying booking fees and the NJ shore tax that you would have to pay on other sites. 

You should search on our website, ShoreSummerRentals.com directly, we have very advanced filters that can narrow down what you are looking for.  If any interest you, please contact the owners directly by clicking on Contact Email or Contact Phone Number. 

If you cannot find what you are looking for, feel free to post your request by submitting a Rental Request. These requests will go directly to all of our owners and if they have something that matches your request, they will contact you directly.

Search our Advanced Search Function
https://www.shoresummerrentals.com/advance-search

Submit Form Link
https://www.shoresummerrentals.com/submit-rental-lead

 

We are strictly for rental by owner so you need to contact the owners directly. This will exempt you from paying booking fees and the NJ shore tax that you would have to pay on other sites. 

You should search on our website, ShoreSummerRentals.com directly, we have very advanced filters that can narrow down what you are looking for.  If any interest you, please contact the owners directly by clicking on Contact Email or Contact Phone Number. 

There are several ways to search for a rental by owner on ShorSummerRentals.com.
Click here to view,

If you still cannot find what you are looking for, feel free to post your request by submitting a Rental Request. These requests will go directly to all of our owners and if they have something that matches your request, they will contact you directly.

Search our Advanced Search Function
https://www.shoresummerrentals.com/advance-search

Submit Form Link
https://www.shoresummerrentals.com/submit-rental-lead

Yes. To find a listing and you know the rental id, enter the ID in the search box on the homepage of  ShoreSummerRentals.com and click on Search.

Our owners are instructed to respond to renter requests within 24 hours but sometimes they may take a little longer. I alway recommend that renters also follow up with the owner by telephone. Their phone number is on their rental listing page labeled “Call Contact”.

If you still do not receive a response after 48 hours, please contact us and we will reach out to them as well.

In the meantime, I would start looking for other homes on ShoreSummerRentals.com in case their homes are not available.

Spam, Scams, Complaints and Abuse

While abuse and fraud is not common in the vacation rentals industry, we recommend you take certain steps to protect yourself and increase the chance that your transaction goes smoothly. 

Some vacation rental sites offer free trials or free listings, but these increase the chance of abuse and fraud because the owner is not verified by way of a financial transaction, listings are often copied from other sites and have errors and are out of date. It's safer to use ShoreSummerRentals.com as we devote significant resources to verify the legitimacy of our owners and their listings. We can also assure you that we investigate suspicious listings and remove listings for serious or multiple complaints. 

We recommend that you request references, ask for a rental contract, and research the owner and property before your stay. You should also never wire money to owners via Western Union, Money gram or other instant wire transfer services. If you do not feel comfortable working with a certain owner, move on to a different rental.

We put our owners through a thorough verification process in order to prove ownership before allowing their ads to display live on our websites. That being said, since the online service we provide for vacationers is comparable to that offered by a newspaper or magazine through which vacation homes are advertised, we still recommend that you take steps to protect yourself by requesting references and a list of past renters from the homeowners before agreeing to rent. If possible, we also suggest that you visit the property in advance.

If you are the victim of fraud/scam from a listing found on Shore Summer Rentals, please contact us with all the details.

Security

Shore SummerRentals.com have employed sophisticated technology to ensure the most secure website for our advertisers and visitors. Our website was designed with your security in mind.

There are two ways to change a renter's password:

1. Login to your dashboard, click on "Settings".  This is where you can change your password as well as the main account holder's information such as your mailing address (not rental property address).  Please make sure to save all changes.

2. If you forget your password, you may reset it by clicking here.

General

We do not offer damage insurance as we do not manage any part of the rental transaction. We do prefer that our owners require the tenants to leave a refundable security deposit as those tenants tend to take care of and leave the homes in better condition. If you prefer damage insurance, feel free to contact the insurance companies directly. I pasted a few below that may offer damage insurance.

1. Damage 
    https://www.damageprotection.insure/

2.  Nationwide Travel Insurance
https://www.nationwide.com/personal/insurance/travel/

3.  CSA Travel
https://www.csatravelprotection.com/

4.  Insure My Trip
https://www.insuremytrip.com/

5.  TravelInsurance.com
https://www.travelinsurance.com/

At Shore Summer Rentals, we strive to provide our customers with a modern, fast, safe and secure web browsing experience.

In order to provide you with a great user experience, we officially support the following browsers:

* Internet Explorer 11 or higher
* Firefox 32 or higher
* Chrome 38 or higher
* Safari 7 or higher

On mobile devices, we officially support the following:
iOS Safari 7 or higher (iPhone and iPad)
* Android Chrome 38 or higher (Android Phones and Tablets)

While our sites may continue to function on other devices and in other browsers than those listed, occasionally you may see a warning if you are using a browser or device where Shore Summer Rentals has known issues.  While we do our best to support browsers that are most commonly in use, it is not possible to support all, and therefore we recommend upgrading to one of the above mentioned browsers.

How to update your web browser.

Keeping your web browser up to date is very important. Out of date web browsers can have serious security problems. By running an older web browser you'll also probably be missing out on useful and cool new features which newer browser support. Many popular websites, such as Gmail and Facebook no longer support older browsers.

Fortunately, most modern web browsers will automatically update themselves so that you're always running the most current version. You no longer need to actually "download and install" the latest version yourself; it will do it for you.

Why should I update my web browser?

It's not something you might normally think about... but it is actually very important to keep your web browser up to date; we've got some key reasons for it described here: Why should I update my web browser?

To view instructions on how to upgrade your internet browser, click here.
To view instructions to see which browser you have, click here.

ShoreSummerRentals.com reserves the right to remove or not remove a listing based on the legitimacy and severity of the complaint. If you have a complaint about a property on  ShoreSummerRentals.com, please contact us.